Our team
Dianne Barton, President
Dianne Barton is President of PSI. She has led the company’s training and consulting services for over 40 years. Her training and consulting expertise in leadership development, regulatory compliance, retail growth strategies , strategic planning, and sales and service culture implementations is recognized as providing “real world solutions” by banks of all sizes. Before starting Performance Solutions in 1983, she held senior positions with Bank South Corporation, the Internal Revenue Service, and the John H. Harland Company, where she introduced the highly acclaimed Officer Call Program. Dianne is a graduate of Georgia State University with a degree in Adult Education and is on the faculty of several state banking schools.
Kristin Harville, Senior Vice President / Chief Operations Officer
Kristin is the Senior Vice President and Chief Operations Officer at Performance Solutions, Inc., where she is dedicated to helping financial institutions build strong, sustainable compliance cultures that go beyond simply “checking the box.”
A seasoned compliance professional with an extensive background as a banker, examiner, and consultant, Kristin brings a real-world perspective that connects regulatory requirements to everyday operations. She believes that true compliance begins with understanding the “why” behind each regulation — connecting purpose to practice. Empowering professionals to see compliance not as a burden, but as a tool for strengthening organizational integrity and performance.
Before joining Performance Solutions, Inc. (PSI), Kristin led the compliance team for a $2.7 billion financial institution, overseeing key areas including BSA, Compliance Management Systems, Internal Audit, Technology Implementation, and Enterprise Risk Management. Her leadership focused on aligning compliance strategy with operational success and business growth.
Kristin holds a Juris Master’s Degree in Law with a concentration in Financial Regulation, along with multiple professional certifications, including:
Certified Financial Crimes Investigator (CFCI)
Certified AML and Fraud Professional (CAFP)
Certified Regulatory Compliance Manager (CRCM)
Certified Bank Secrecy Act Professional (CBAP)
Banking Certificate – Barret School of Banking
Known for her engaging and approachable teaching style, Kristin makes compliance relatable and relevant, helping professionals understand not just what to do, but why it matters.